Technical Writer – long term contract position in Atlanta

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Our Atlanta-based client is seeking an Technical Writer for a long term contract position in Atlanta. This person will be responsible for analyzing current processes and documenting revised processes related to the new computer information systems

Responsibilities:

  • Analyze information to determine nature and extent of end user requirements and concerns
  • Document business processes for end users of new system based on legislation (South Meadow or county offices)
  • Assist in the development of standards and procedures used in transition to new system
  • Consult with vendors and/or technical staff to ensure functionality of automated system is consistent with adherence to laws, regulations, and best practice standards of end users
  • Complete all project requirements

Required Skills: 

  • Associate’s degree in a related field (Business, IT, CIS, Mass Communications, etc.)
  • Previous experience preparing professional documentation shared with key stakeholders (ex: reports, presentations, executive memos, etc.)
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Effective & professional communication skills (written and oral)
  • Proven attention to detail and good organizational skills
  • Ability to translate complex technical language into plain English
  • Ability to process & understand complex information concisely and effectively
  • Strong time management skills with the ability to work cooperatively in a team environment
  • Demonstrated ability to appropriately address internal & external customer issues while respecting business needs and also in relation to maintenance of systems

Preferred Skills:

  • Previous experience using computer information systems to provide customer support
  • Proficiency in Microsoft Visio or similar software for developing org charts
  • Experience using SharePoint (or similar software) as a repository for project documentation
  • At least one year of experience documenting business processes or workflows, or developing formal user guides or training manuals

Contact:

Bernadette Parado
Technical Recruiter
O: 678.497.0984
www.matrixres.com

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