Technical Writer – Rinnai

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Rinnai America Corporation is seeking an experienced, dedicated Technical Writer to develop, organize, write and edit procedures and manuals related to gas-fired and accessory products in the Rinnai portfolio.

Essential Functions:

  • Work with Manufacturing Engineers, Project Engineers, and Engineering Lab Technicians to develop Installation and
    Operation Manuals for gas-fired products
  • Develop Technical Bulletins, Troubleshooting Guides and Replacement Part Instructions for products
  • Create, manage and communicate Engineering Change Notices
  • Create and maintain part numbers and BOMs for manufacturing
  • Develop safety labels and nomenclature required for attachment to products
  • Maintain internal Technical Document Management program
  • Assistance with the development of product training materials
  • Work with marketing to ensure marketing materials are technically accurate and in compliance with applicable standards

Additional Functions:

  • Embrace and support growing business demands in a changing environment
  • Various projects as requested
  • Awareness of and compliance with company policies and procedures
  • Other duties and responsibilities as required

  • Bachelor’s degree or Associate degree in related field
  • Minimum 5  years’ experience in technical writing role
  • Knowledge of technical writing for gas fired consumer products or related field


  • Experience with content management systems and version control
  • Well-developed technical writing skills for 6th grade reading level
  • Ability to use graphics software for illustrations in technical documents
  • Experience using Adobe In-Design, Adobe Illustrator and MS Publisher
  • Ability to use CAD for graphical illustrations
  • Understanding of the ANSI Z535 standard


  • Ability to develop high levels of cooperation and respect from staff, colleagues and suppliers
  • High level of personal integrity and honesty
  • Team player with the ability to operate with independence and enthusiasm
  • Lateral thinking style
  • Technical, Customer Service and Quality discipline

Interacts With:

  • Management
  • Internal Employees
  • External Customers



Reports To:

Director of Engineering


Peachtree City, GA

Link to official Rinnai posting


About Rinnai
Rinnai America Corporation was established in 1974 and is headquartered in Peachtree City, Georgia. Rinnai Corporation manufactures gas appliances including tankless water heaters, a wide range of kitchen appliances and heating and air conditioning units. As the technology leader in its industry, Rinnai is the largest gas appliance manufacturer in Japan and is the number-one selling brand of tankless gas water heaters in North America. Annual corporate revenues, including those of its subsidiaries, are in excess of $3.1 billion. With a global perspective to create 21st century products for the home and business, Rinnai Corporation commits itself to safety and the pursuit of comfortable lifestyles. For more information about Rinnai, visit

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