Rinnai America Corporation is seeking an experienced, dedicated Technical Writer to develop, organize, write and edit procedures and manuals related to gas-fired and accessory products in the Rinnai portfolio. Essential Functions: Work with Manufacturing Engineers, Project Engineers, and Engineering Lab Technicians to develop Installation and Operation Manuals for gas-fired products Develop Technical Bulletins, Troubleshooting Guides…
Interested in learning how to run a usability test? Want to tell your employer how the product can be more user-friendly and explain the reasons behind it? Want to strengthen your resume by adding real world work in user experience techniques? Want to make your documentation more usable?
Then come to the chapter’s UX workshop! The workshop will cover the following topics:
- Heuristic Evaluation (Expert Review)
- Card Sorting
- Usability Testing
There will be many exercises to help you not just understand the theory but also practice yourself. You’ll even get to help run a usability test in an actual testing lab.
Click the “Buy Now” button below to register and pay for the class. If you have any questions, contact Rachel Peters.
About the Presenters
Yina Li is a technical writer at Horizon Software International. She presented at the STC Summit 2009 with Dr. Carol Barnum on Translation, Localization, and Usability: Usability study of international website in Chinese. Yina has a B.S degree in Professional and Technical Communication from Southern Polytechnic State University and a B.A. degree in English from Northeast Normal University Changchun, China. Yina is an active volunteer in the STC Atlanta chapter.
Will Sansbury started his professional life as a Web designer and developer before transitioning into technical communication. After five years of voicing strong opinions about the software user interfaces for which he developed content, he reunited his communication and design skills by becoming a user experience practitioner. Will now works for Silverpop Systems, Inc., where he conducts user research to help him design the user interface for and validate the usability of a large-scale Web-based application.
Mark Richman has made software products and web sites easy to use for clients such as JP MorganChase, McKesson, and Georgia Power. He earned an MS in Human-Computer Interaction from Georgia Tech and has been a featured speaker at CHI-Atlanta and the Atlanta IA Society.
Rachel Peters is a technical writer with experience in creating multiple types of documentation, from software release notes to feature demos. She has over five years experience as a writer and is now starting to help with interface design and usability. She prefers working for software companies where she can work closely with developers and product managers. She holds an MS in Information Design and Communication from Southern Polytechnic State University in Marietta.
User Experience Class
Mark Richman and WebSoSmart offer a 1-day course in user experience and usability testing geared to business and programming professionals.
This class is being offered for only $95/person (instead of the regular $395!) for all STC members.
About the class
Business Analysts, Project Managers, Programmers, Product Owners and others are often called upon to formulate and design web pages and applications. This course will teach you the conceptual strategies, design techniques, research and evaluation skills used by professionals in this exciting field.
In addition to practical techniques, this class gives a light theoretical background and teaches strategies for finding the best new information — so you can continue your education even after leaving the classroom.
If you’re interested
Contact Rachel Peters for more information about this class or if you would like to register. A date for the class will be set later so we can work around your schedule. You do not have to pay for the class until a date is set.